Frequently Asked Questions
Everything you need to know about your Voylla fashion experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking number and a link to our courier partner's website to monitor your delivery status.
What is Voylla's return policy?
We offer a 7-day hassle-free return policy for most products. Items must be unused, in their original packaging, and with all tags intact to be eligible for a refund or exchange.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across the country. A nominal convenience fee may apply depending on the order value.
How should I care for my Voylla jewelry?
To maintain the shine, keep your jewelry away from water, perfume, and chemicals. Store each piece separately in a soft pouch or an airtight box after use.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets to ensure a secure and seamless checkout process.
Do you ship internationally?
Yes, Voylla ships to over 20 countries. Shipping charges and delivery timelines vary based on the destination and will be calculated at checkout.